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Privacy Policy

A legal disclaimer

The content provided on this website is for general informational purposes related to DJ services, event entertainment, and related offerings. While we strive to ensure the accuracy and relevance of all information presented, we make no guarantees about the completeness, reliability, or suitability of any content, including service descriptions, availability, pricing, or event details.

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All bookings are subject to availability and are not confirmed until you receive written confirmation from us. We reserve the right to modify or cancel services due to unforeseen circumstances, including but not limited to equipment failure, venue restrictions, weather, or safety concerns. In such cases, we will make reasonable efforts to offer alternatives or reschedule when possible.

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This website may reference or link to third-party vendors, venues, or services for your convenience. We do not endorse or take responsibility for the content, quality, or reliability of any third-party services or websites.

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Any music, media, or other copyrighted content shared on this website is used for promotional purposes only. All rights remain with their respective owners. Unauthorized downloading or distribution of such content is prohibited.

By using this website, you acknowledge and agree that our business is not liable for any direct or indirect damages or losses related to your use of the site or services, including delays, cancellations, or issues arising from third-party providers.

Please review our Terms & Conditions and Privacy Policy for more detailed information regarding bookings, payments, cancellations, and use of personal data.

Privacy Policy 

At Lunara Events, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, www.lunara-events.co.uk, or engage with our DJ and events services.

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1. Information We Collect

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We may collect personal information when you:

  • Fill in a contact or booking form

  • Sign up for updates or promotions

  • Make a payment or confirm a booking

  • Communicate with us via email, phone, or social media

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This may include:

  • Your name

  • Email address

  • Phone number

  • Event details (e.g., date, venue, type of event)

  • Payment or billing details (processed via secure third-party platforms)

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We may also collect non-personal data, such as:

  • Browser type and device info

  • IP address

  • Pages visited on our website

  • Referral source and usage patterns (via cookies or analytics)

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2. How We Use Your Information

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Your data may be used to:

  • Respond to enquiries and manage bookings

  • Provide our DJ and event services

  • Send event updates, confirmations, and promotional messages (with your consent)

  • Improve website performance and customer experience

  • Process payments securely

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We will only use your data where we have a lawful basis to do so.

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3. How We Share Your Information

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We will never sell, rent, or trade your personal data.

We may share your information with:

  • Secure third-party service providers (e.g., payment processors, email platforms)

  • Event vendors or venues (only if necessary and with your consent)

  • Legal or regulatory authorities if required to comply with applicable laws

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4. Data Security

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We take appropriate technical and organisational measures to protect your personal data. This includes SSL encryption, secure servers, and restricted access.

However, while we take these precautions, no internet transmission is ever completely secure. Use of our website is at your own risk.

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5. Cookies & Analytics

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Our website uses cookies to improve your experience and collect data about how our site is used. These help us:

  • Understand website traffic and user behaviour

  • Save preferences for future visits

  • Improve functionality and content

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You can choose to disable cookies in your browser settings at any time.

We may also use third-party analytics tools (e.g., Google Analytics) which may collect anonymised information.

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6. Your Rights

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Under the UK GDPR and other applicable laws, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict data processing

  • Withdraw consent at any time

  • File a complaint with the Information Commissioner’s Office (ICO)

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To exercise any of these rights, contact us at info@lunara-events.co.uk.

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7. Third-Party Links

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Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of those sites.

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8. Changes to This Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

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9. Contact Us

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If you have any questions about this Privacy Policy or how we handle your data, please contact:

Lunara Events
Email: info@lunara-events.co.uk
Website: www.lunara-events.co.uk

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